SHOP

ENQUIRIES

For pricing information and bulk orders, please contact us at Taylah Made Candles.

HOW TO ORDER
To place an order please contact us at Taylah Made Candles via phone or email with the following information

your name and contact details

date required

product description, size, colour and fragrance oil

personalised message for label or gift tag

whether you require a lid, which colour?

whether you require a gift box

We will then send you an email with an invoice attached for your order

We will process your order once payment is received

Please allow 7 days for your order to be freshly made and ready for collection or delivery

COLLECTION

You will be notified by email and details of address will be supplied once your order is ready for collection.

Taylah Made Candles is based in Strathmore, Victoria

SHIPPING

All orders are shipped via Australia Post. We make every effort to sufficiently wrap and pack your order. Once items get shipped they become the property & responsibility of the purchaser. If a product arrives damaged or misplaced, it's the purchasers responsibility to liase with Australia Post. No refund or replacements will be given for products missing or damaged in transit. We will however provide you with all the necessary information to make your claim. For shipping prices or Express Post options, please contact us at taylahmadecandles@gmail.com or on 0409008938.

RETURNS

Taylah Made Candles would like to make you feel confident when purchasing online and we want to make sure that you are satisfied with your purchases. If for any reason an item arrives damaged or faulty, please provide photographic evidence and we will contact you once your claim has been assessed. As the majority of our products are made to order, we do not offer exchanges or refunds for change of mind.

PRIVACY & SECURITY

Any personal information that you provide to us including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of Taylah Made Candles.

Please note that all photography on this web page, Instagram and Facebook are the property of Taylah Made Candles and are not to be used without permission.